Contact Prada Glasses Store

Questions about frames, lenses, orders, or returns? We’re here to help.

  • Authenticity guaranteed
  • Prescription glazing
  • Responsive support

Ways to reach us

Email

Best for order help, returns, and product guidance.

[email protected] We typically reply within 1 business day.

Service hours

  • Mon–Fri: 9:00–19:00 EST
  • Sat: 10:00–16:00 EST
  • Sun: Closed
Reach us anytime by email; we’ll answer during service hours.

Showroom address

274 Lafayette St
New York, NY 10012
View map Visits by appointment.

Send us a message

Provide details so we can respond accurately. Fields marked with * are required.

Prefer email? Write to [email protected]

Visit us

274 Lafayette St, New York, NY 10012

Quick answers

When will you reply to my message?

We typically respond within one business day during service hours.

How do I start a return?

Select “Returns & exchanges” in the form and include your order number. You can also email us at [email protected].

Can you add prescription lenses?

Yes. We offer single vision or progressive lenses matched to your PD and fitting height, with AR, oleophobic, and HEV filter options.

Do you offer blue‑light filtering without tint?

Yes. We have clear lenses with a subtle HEV filter that keeps color true while easing screen strain.